{
"id": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"type": "invoice.issue_failed",
"invoice": {
"metadata": {},
"voided_at": "2023-11-07T05:31:56Z",
"paid_at": "2023-11-07T05:31:56Z",
"issued_at": "2023-11-07T05:31:56Z",
"scheduled_issue_at": "2023-11-07T05:31:56Z",
"auto_collection": {
"next_attempt_at": "2023-11-07T05:31:56Z",
"previously_attempted_at": "2023-11-07T05:31:56Z",
"enabled": true,
"num_attempts": 123
},
"issue_failed_at": "2023-11-07T05:31:56Z",
"sync_failed_at": "2023-11-07T05:31:56Z",
"payment_failed_at": "2023-11-07T05:31:56Z",
"payment_started_at": "2023-11-07T05:31:56Z",
"amount_due": "8.00",
"created_at": "2022-05-01T07:01:31+00:00",
"currency": "USD",
"customer": {
"id": "<string>",
"external_customer_id": "<string>"
},
"due_date": "2022-05-30T07:00:00+00:00",
"service_period_start": "2022-05-01T07:00:00+00:00",
"service_period_end": "2022-06-01T07:00:00+00:00",
"id": "<string>",
"invoice_pdf": "https://assets.withorb.com/invoice/rUHdhmg45vY45DX/qEAeuYePaphGMdFb",
"invoice_number": "JYEFHK-00001",
"subscription": {
"id": "VDGsT23osdLb84KD"
},
"total": "8.00",
"customer_balance_transactions": [
{
"id": "cgZa3SXcsPTVyC4Y",
"created_at": "2022-05-01T07:01:31+00:00",
"starting_balance": "33.00",
"ending_balance": "22.00",
"amount": "11.00",
"description": "An optional description",
"invoice": {
"id": "gXcsPTVyC4YZa3Sc"
},
"credit_note": {
"id": "<string>"
}
}
],
"shipping_address": {
"line1": "<string>",
"line2": "<string>",
"city": "<string>",
"state": "<string>",
"postal_code": "<string>",
"country": "<string>"
},
"billing_address": {
"line1": "<string>",
"line2": "<string>",
"city": "<string>",
"state": "<string>",
"postal_code": "<string>",
"country": "<string>"
},
"hosted_invoice_url": "<string>",
"will_auto_issue": true,
"eligible_to_issue_at": "2023-11-07T05:31:56Z",
"customer_tax_id": {
"value": "<string>"
},
"memo": "<string>",
"credit_notes": [
{
"id": "<string>",
"credit_note_number": "<string>",
"reason": "<string>",
"total": "<string>",
"voided_at": "2022-05-01T07:01:31+00:00",
"type": "<string>",
"memo": "<string>"
}
],
"payment_received_at": "2023-11-07T05:31:56Z",
"payment_attempts": [
{
"id": "<string>",
"payment_provider_id": "<string>",
"amount": "<string>",
"succeeded": true,
"created_at": "2023-11-07T05:31:56Z",
"receipt_pdf": "https://assets.withorb.com/receipt/rUHdhmg45vY45DX/qEAeuYePaphGMdFb"
}
],
"discount": "<unknown>",
"discounts": [
{
"discount_type": "percentage",
"percentage_discount": 0.15,
"applies_to_price_ids": [
"h74gfhdjvn7ujokd",
"7hfgtgjnbvc3ujkl"
],
"filters": [
{
"values": [
"<string>"
]
}
],
"reason": "<string>"
}
],
"minimum": {
"minimum_amount": "<string>",
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
]
},
"minimum_amount": "<string>",
"maximum": {
"maximum_amount": "<string>",
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
]
},
"maximum_amount": "<string>",
"line_items": [
{
"amount": "7.00",
"end_date": "2022-02-01T08:00:00+00:00",
"grouping": "<string>",
"adjustments": [
{
"id": "<string>",
"is_invoice_level": true,
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
],
"reason": "<string>",
"replaces_adjustment_id": "<string>",
"adjustment_type": "usage_discount",
"usage_discount": 123,
"amount": "<string>"
}
],
"name": "Fixed Fee",
"quantity": 1,
"start_date": "2022-02-01T08:00:00+00:00",
"subtotal": "9.00",
"adjusted_subtotal": "5.00",
"credits_applied": "6.00",
"partially_invoiced_amount": "4.00",
"sub_line_items": [
{
"amount": "9.00",
"name": "Tier One",
"quantity": 5,
"grouping": {
"key": "region",
"value": "west"
},
"type": "matrix",
"matrix_config": {
"dimension_values": [
"<string>"
]
},
"scaled_quantity": 123
}
],
"tax_amounts": [
{
"tax_rate_description": "<string>",
"tax_rate_percentage": "<string>",
"amount": "<string>"
}
],
"id": "<string>",
"price": {
"model_type": "unit",
"unit_config": {
"unit_amount": "<string>",
"scaling_factor": 123,
"prorated": false
},
"metadata": {},
"id": "<string>",
"name": "<string>",
"external_price_id": "<string>",
"replaces_price_id": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"billing_cycle_configuration": {
"duration": 123
},
"invoicing_cycle_configuration": {
"duration": 123
},
"billable_metric": {
"id": "<string>"
},
"fixed_price_quantity": 123,
"plan_phase_order": 123,
"currency": "<string>",
"conversion_rate": 123,
"conversion_rate_config": {
"conversion_rate_type": "unit",
"unit_config": {
"unit_amount": "<string>"
}
},
"item": {
"id": "<string>",
"name": "<string>"
},
"credit_allocation": {
"currency": "<string>",
"allows_rollover": true,
"custom_expiration": {
"duration": 123
},
"filters": [
{
"values": [
"<string>"
]
}
],
"license_type_id": "<string>"
},
"composite_price_filters": [
{
"values": [
"<string>"
]
}
],
"invoice_grouping_key": "<string>",
"discount": {
"discount_type": "percentage",
"percentage_discount": 0.15,
"applies_to_price_ids": [
"h74gfhdjvn7ujokd",
"7hfgtgjnbvc3ujkl"
],
"filters": [
{
"values": [
"<string>"
]
}
],
"reason": "<string>"
},
"minimum": {
"minimum_amount": "<string>",
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
]
},
"minimum_amount": "<string>",
"maximum": {
"maximum_amount": "<string>",
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
]
},
"maximum_amount": "<string>",
"dimensional_price_configuration": {
"dimensional_price_group_id": "<string>",
"dimension_values": [
"<string>"
]
},
"license_type": {
"id": "<string>",
"name": "<string>",
"grouping_key": "<string>"
}
},
"usage_customer_ids": [
"<string>"
],
"filter": "<string>"
}
],
"hidden_line_item_count": 0,
"subtotal": "8.00",
"invoice_date": "2022-05-01T07:00:00+00:00"
},
"properties": {
"reason": "<string>"
}
}Invoice and credit note
Invoice issue failed
Issued when an invoice issue attempt fails.
An endpoint configured for standard payloads receives the standard payload instead, where invoice is a summary rather than the full resource.
WEBHOOK
invoice.issue_failed
{
"id": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"type": "invoice.issue_failed",
"invoice": {
"metadata": {},
"voided_at": "2023-11-07T05:31:56Z",
"paid_at": "2023-11-07T05:31:56Z",
"issued_at": "2023-11-07T05:31:56Z",
"scheduled_issue_at": "2023-11-07T05:31:56Z",
"auto_collection": {
"next_attempt_at": "2023-11-07T05:31:56Z",
"previously_attempted_at": "2023-11-07T05:31:56Z",
"enabled": true,
"num_attempts": 123
},
"issue_failed_at": "2023-11-07T05:31:56Z",
"sync_failed_at": "2023-11-07T05:31:56Z",
"payment_failed_at": "2023-11-07T05:31:56Z",
"payment_started_at": "2023-11-07T05:31:56Z",
"amount_due": "8.00",
"created_at": "2022-05-01T07:01:31+00:00",
"currency": "USD",
"customer": {
"id": "<string>",
"external_customer_id": "<string>"
},
"due_date": "2022-05-30T07:00:00+00:00",
"service_period_start": "2022-05-01T07:00:00+00:00",
"service_period_end": "2022-06-01T07:00:00+00:00",
"id": "<string>",
"invoice_pdf": "https://assets.withorb.com/invoice/rUHdhmg45vY45DX/qEAeuYePaphGMdFb",
"invoice_number": "JYEFHK-00001",
"subscription": {
"id": "VDGsT23osdLb84KD"
},
"total": "8.00",
"customer_balance_transactions": [
{
"id": "cgZa3SXcsPTVyC4Y",
"created_at": "2022-05-01T07:01:31+00:00",
"starting_balance": "33.00",
"ending_balance": "22.00",
"amount": "11.00",
"description": "An optional description",
"invoice": {
"id": "gXcsPTVyC4YZa3Sc"
},
"credit_note": {
"id": "<string>"
}
}
],
"shipping_address": {
"line1": "<string>",
"line2": "<string>",
"city": "<string>",
"state": "<string>",
"postal_code": "<string>",
"country": "<string>"
},
"billing_address": {
"line1": "<string>",
"line2": "<string>",
"city": "<string>",
"state": "<string>",
"postal_code": "<string>",
"country": "<string>"
},
"hosted_invoice_url": "<string>",
"will_auto_issue": true,
"eligible_to_issue_at": "2023-11-07T05:31:56Z",
"customer_tax_id": {
"value": "<string>"
},
"memo": "<string>",
"credit_notes": [
{
"id": "<string>",
"credit_note_number": "<string>",
"reason": "<string>",
"total": "<string>",
"voided_at": "2022-05-01T07:01:31+00:00",
"type": "<string>",
"memo": "<string>"
}
],
"payment_received_at": "2023-11-07T05:31:56Z",
"payment_attempts": [
{
"id": "<string>",
"payment_provider_id": "<string>",
"amount": "<string>",
"succeeded": true,
"created_at": "2023-11-07T05:31:56Z",
"receipt_pdf": "https://assets.withorb.com/receipt/rUHdhmg45vY45DX/qEAeuYePaphGMdFb"
}
],
"discount": "<unknown>",
"discounts": [
{
"discount_type": "percentage",
"percentage_discount": 0.15,
"applies_to_price_ids": [
"h74gfhdjvn7ujokd",
"7hfgtgjnbvc3ujkl"
],
"filters": [
{
"values": [
"<string>"
]
}
],
"reason": "<string>"
}
],
"minimum": {
"minimum_amount": "<string>",
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
]
},
"minimum_amount": "<string>",
"maximum": {
"maximum_amount": "<string>",
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
]
},
"maximum_amount": "<string>",
"line_items": [
{
"amount": "7.00",
"end_date": "2022-02-01T08:00:00+00:00",
"grouping": "<string>",
"adjustments": [
{
"id": "<string>",
"is_invoice_level": true,
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
],
"reason": "<string>",
"replaces_adjustment_id": "<string>",
"adjustment_type": "usage_discount",
"usage_discount": 123,
"amount": "<string>"
}
],
"name": "Fixed Fee",
"quantity": 1,
"start_date": "2022-02-01T08:00:00+00:00",
"subtotal": "9.00",
"adjusted_subtotal": "5.00",
"credits_applied": "6.00",
"partially_invoiced_amount": "4.00",
"sub_line_items": [
{
"amount": "9.00",
"name": "Tier One",
"quantity": 5,
"grouping": {
"key": "region",
"value": "west"
},
"type": "matrix",
"matrix_config": {
"dimension_values": [
"<string>"
]
},
"scaled_quantity": 123
}
],
"tax_amounts": [
{
"tax_rate_description": "<string>",
"tax_rate_percentage": "<string>",
"amount": "<string>"
}
],
"id": "<string>",
"price": {
"model_type": "unit",
"unit_config": {
"unit_amount": "<string>",
"scaling_factor": 123,
"prorated": false
},
"metadata": {},
"id": "<string>",
"name": "<string>",
"external_price_id": "<string>",
"replaces_price_id": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"billing_cycle_configuration": {
"duration": 123
},
"invoicing_cycle_configuration": {
"duration": 123
},
"billable_metric": {
"id": "<string>"
},
"fixed_price_quantity": 123,
"plan_phase_order": 123,
"currency": "<string>",
"conversion_rate": 123,
"conversion_rate_config": {
"conversion_rate_type": "unit",
"unit_config": {
"unit_amount": "<string>"
}
},
"item": {
"id": "<string>",
"name": "<string>"
},
"credit_allocation": {
"currency": "<string>",
"allows_rollover": true,
"custom_expiration": {
"duration": 123
},
"filters": [
{
"values": [
"<string>"
]
}
],
"license_type_id": "<string>"
},
"composite_price_filters": [
{
"values": [
"<string>"
]
}
],
"invoice_grouping_key": "<string>",
"discount": {
"discount_type": "percentage",
"percentage_discount": 0.15,
"applies_to_price_ids": [
"h74gfhdjvn7ujokd",
"7hfgtgjnbvc3ujkl"
],
"filters": [
{
"values": [
"<string>"
]
}
],
"reason": "<string>"
},
"minimum": {
"minimum_amount": "<string>",
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
]
},
"minimum_amount": "<string>",
"maximum": {
"maximum_amount": "<string>",
"filters": [
{
"values": [
"<string>"
]
}
],
"applies_to_price_ids": [
"<string>"
]
},
"maximum_amount": "<string>",
"dimensional_price_configuration": {
"dimensional_price_group_id": "<string>",
"dimension_values": [
"<string>"
]
},
"license_type": {
"id": "<string>",
"name": "<string>",
"grouping_key": "<string>"
}
},
"usage_customer_ids": [
"<string>"
],
"filter": "<string>"
}
],
"hidden_line_item_count": 0,
"subtotal": "8.00",
"invoice_date": "2022-05-01T07:00:00+00:00"
},
"properties": {
"reason": "<string>"
}
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Headers
v1= followed by the hex HMAC-SHA256 of v1:{X-Orb-Timestamp}:{raw request body}, keyed by the endpoint's webhook secret. The header may carry several space-separated signatures during a secret rotation; a receiver accepts the delivery when any v1 signature matches. Compare in constant time, and sign the bytes as received rather than a re-serialized body.
When the delivery was signed, ISO 8601 to milliseconds. It is part of the signed message, so a receiver must reject timestamps outside its tolerance to stop replays.
Body
application/json
Issued when an invoice issue attempt fails.
The ID of this webhook event.
The time at which this event was created, to the second.
The event this payload describes.
Available options:
invoice.issue_failed The serialization style this payload was rendered in, as configured on the endpoint.
Available options:
expanded, standard An Invoice is a fundamental billing entity, representing the request for payment for
a single subscription. This includes a set of line items, which correspond to prices in the subscription's plan and
can represent fixed recurring fees or usage-based fees. They are generated at the end of a billing period, or as
the result of an action, such as a cancellation.
Show child attributes
Show child attributes
Show child attributes
Show child attributes
Response
2XX
Any 2xx acknowledges receipt.
Was this page helpful?