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The Orb API imposes safeguards to help ensure service availability against bursts of incoming traffic. Orb is implemented in the critical path for many of our customers and our rate limits are designed with that consideration in mind: If your workflow requires additional capacity, please reach out to the Orb team to help provision dedicated resources for your workload—Orb routinely raises this limit for customers ingesting at much higher volumes.

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Handling rate limits

In the event of a 429 Too many requests error, we recommend you retry the request with an exponential backoff.