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Q: Will editing a price in pricebook affect all my customers? A: Yes, by default. When you edit a price, all plans and subscriptions referencing it get the new rate. Always review the impact summary before confirming a price edit. Q: Will editing a price in pricebook affect customers with custom negotiated rates? A: No. Subscriptions with custom price overrides are pinned to their override rates and are not affected by Pricebook edits. To bring them back in sync with the new list price, manually remove the override from the subscription, which links them back to the global price. Q: What happens if a price change takes effect mid-billing period? A: Orb automatically splits the invoice line item. The old rate applies to usage before the effective date, and the new rate applies to the usage after. When possible, schedule rate changes at the start of a billing period to keep invoices clean. Q: Can one price be referenced by multiple plans? A: Yes. A price in pricebook can be referenced by any number of plans. A: Yes. A price in pricebook can be referenced by any number of plans. Q: Can I add a price to a subscription without adding it to a plan? A: Yes. Add a price directly while editing a subscription. The price will appear in the Pricebook and can be reused, but it won’t automatically link to other subscriptions or plans unless you explicitly add it. Q: Can I roll back a price change? Answer: you can create a new price version that restores the previous rate. You cannot delete price versions once they have been applied to invoices. Q: Can I schedule multiple price changes at once? A: Yes. You can create pending price versions for multiple prices, each with its own effective date. Use the Pricebook to review all scheduled versions before they take effect. Q: What happened to Items? A: Items have been renamed to Products and migrated automatically. All your existing billing configuration, external mappings, and invoice history are preserved.