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Fetch customer costs by external ID​

This endpoint is used to fetch a day-by-day snapshot of a customer's costs in Orb, calculated by applying pricing information to the underlying usage (see the subscription usage endpoint to fetch usage per metric, in usage units rather than a currency).

This endpoint can be leveraged for internal tooling and to provide a more transparent billing experience for your end users:

  1. Understand the cost breakdown per line item historically and in real-time for the current billing period.
  2. Provide customer visibility into how different services are contributing to the overall invoice with a per-day timeseries (as compared to the upcoming invoice resource, which represents a snapshot for the current period).
  3. Assess how minimums and discounts affect your customers by teasing apart costs directly as a result of usage, as opposed to minimums and discounts at the plan and price level.
  4. Gain insight into key customer health metrics, such as the percent utilization of the minimum committed spend.

Fetching subscriptions​

By default, this endpoint fetches the currently active subscription for the customer, and returns cost information for the subscription's current billing period, broken down by each participating price. If there are no currently active subscriptions, this will instead default to the most recently active subscription or return an empty series if none are found. For example, if your plan charges for compute hours, job runs, and data syncs, then this endpoint would provide a daily breakdown of your customer's cost for each of those axes.

If timeframe bounds are specified, Orb fetches all subscriptions that were active in that timeframe. If two subscriptions overlap on a single day, costs from each price will be summed, and prices for both subscriptions will be included in the breakdown.

Prepaid plans​

For plans that include prices which deduct credits rather than accrue in-arrears charges in a billable currency, this endpoint will return the total deduction amount, in credits, for the specified timeframe.

Cumulative subtotals and totals​

Since the subtotal and total must factor in any billing-period level discounts and minimums, it's most meaningful to consider costs relative to the start of the subscription's billing period. As a result, by default this endpoint returns cumulative totals since the beginning of the billing period. In particular, the timeframe_start of a returned timeframe window is always the beginning of the billing period and timeframe_end is incremented one day at a time to build the result.

A customer that uses a few API calls a day but has a minimum commitment might exhibit the following pattern for their subtotal and total in the first few days of the month. Here, we assume that each API call is $2.50, the customer's plan has a monthly minimum of $50 for this price, and that the subscription's billing period bounds are aligned to the first of the month:

timeframe_starttimeframe_endCumulative usageSubtotalTotal (incl. commitment)
2023-02-012023-02-029$22.50$50.00
2023-02-012023-02-0319$47.50$50.00
2023-02-012023-02-0420$50.00$50.00
2023-02-012023-02-0528$70.00$70.00
2023-02-012023-02-0636$90.00$90.00

Periodic values​

When the query parameter view_mode=periodic is specified, Orb will return an incremental day-by-day view of costs. In this case, there will always be a one-day difference between timeframe_start and timeframe_end for the timeframes returned. This is a transform on top of the cumulative costs, calculated by taking the difference of each timeframe with the last. Note that in the above example, the Total value would be 0 for the second two data points, since the minimum commitment has not yet been hit and each day is not contributing anything to the total cost.

Timeframe bounds​

For an active subscription, both timeframes should be specified in the request. If a subscription starts or ends within the timeframe, the response will only include windows where the subscription is active. If a subscription has ended, no timeframe bounds need to be specified and the response will default to the billing period when the subscription was last active.

As noted above, timeframe_start for a given cumulative datapoint is always the beginning of the billing period, and timeframe_end is incremented one day at a time to construct the response. When a timeframe is passed in that is not aligned to the current subscription's billing period, the response will contain cumulative totals from multiple billing periods.

Suppose the queried customer has a subscription aligned to the 15th of every month. If this endpoint is queried with the date range 2023-06-01 - 2023-07-01, the first data point will represent about half a billing period's worth of costs, accounting for accruals from the start of the billing period and inclusive of the first day of the timeframe (timeframe_start = 2023-05-15 00:00:00, timeframe_end = 2023-06-02 00:00:00)

datapoint indextimeframe_starttimeframe_end
02023-05-152023-06-02
12023-05-152023-06-03
2......
32023-05-152023-06-14
42023-06-152023-06-16
52023-06-152023-06-17
6......
72023-06-152023-07-01

You can see this sliced timeframe visualized here.

Matrix prices​

When a price uses matrix pricing, it's important to view costs grouped by those matrix dimensions. Orb will return price_groups with the grouping_key and secondary_grouping_key based on the matrix price definition, for each grouping_value and secondary_grouping_value available.

Path Parameters
    external_customer_id string required
Query Parameters
    timeframe_start date-time
    timeframe_end date-time
    view_mode string

    Possible values: [periodic, cumulative]

    currency string
Responses

OK

Response Headers
    Schema
      data object[] required
    • Array [
      • subtotal string required

      Total costs for the timeframe, excluding any minimums and discounts.

      total string required

      Total costs for the timeframe, including any minimums and discounts.

      timeframe_start date-time required
      timeframe_end date-time required
      per_price_costs object[] required
    • Array [
      • quantity number nullable

      The price's quantity for the timeframe

      subtotal string required

      Price's contributions for the timeframe, excluding any minimums and discounts.

      total string required

      Price's contributions for the timeframe, including minimums and discounts.

      price object required

      The Price resource represents a price that can be billed on a subscription, resulting in a charge on an invoice in the form of an invoice line item. Prices take a quantity and determine an amount to bill.

      Orb supports a few different pricing models out of the box. Each of these models is serialized differently in a given Price object. The model_type field determines the key for the configuration object that is present.

      Unit pricing​

      With unit pricing, each unit costs a fixed amount.

      {
          ...
          "model_type": "unit",
          "unit_config": {
              "unit_amount": "0.50"
          }
          ...
      }

      Tiered pricing​

      In tiered pricing, the cost of a given unit depends on the tier range that it falls into, where each tier range is defined by an upper and lower bound. For example, the first ten units may cost $0.50 each and all units thereafter may cost $0.10 each.

      {
          ...
          "model_type": "tiered",
          "tiered_config": {
              "tiers": [
                  {
                      "first_unit": 1,
                      "last_unit": 10,
                      "unit_amount": "0.50"
                  },
                  {
                      "first_unit": 11,
                      "last_unit": null,
                      "unit_amount": "0.10"
                  }
              ]
          }
          ...

      Bulk pricing​

      Bulk pricing applies when the number of units determine the cost of all units. For example, if you've bought less than 10 units, they may each be $0.50 for a total of $5.00. Once you've bought more than 10 units, all units may now be priced at $0.40 (i.e. 101 units total would be $40.40).

      {
          ...
          "model_type": "bulk",
          "bulk_config": {
              "tiers": [
                  {
                      "maximum_units": 10,
                      "unit_amount": "0.50"
                  },
                  {
                      "maximum_units": 1000,
                      "unit_amount": "0.40"
                  }
              ]
          }
          ...
      }

      Package pricing​

      Package pricing defines the size or granularity of a unit for billing purposes. For example, if the package size is set to 5, then 4 units will be billed as 5 and 6 units will be billed at 10.

      {
          ...
          "model_type": "package",
          "package_config": {
              "package_amount": "0.80",
              "package_size": 10
          }
          ...
      }

      BPS pricing​

      BPS pricing specifies a per-event (e.g. per-payment) rate in one hundredth of a percent (the number of basis points to charge), as well as a cap per event to assess. For example, this would allow you to assess a fee of 0.25% on every payment you process, with a maximum charge of $25 per payment.

      {
          ...
          "model_type": "bps",
          "bps_config": {
             "bps": 125,
             "per_unit_maximum": "11.00"
          }
          ...
       }

      Bulk BPS pricing​

      Bulk BPS pricing specifies BPS parameters in a tiered manner, dependent on the total quantity across all events. Similar to bulk pricing, the BPS parameters of a given event depends on the tier range that the billing period falls into. Each tier range is defined by an upper bound. For example, after $1.5M of payment volume is reached, each individual payment may have a lower cap or a smaller take-rate.

          ...
          "model_type": "bulk_bps",
          "bulk_bps_config": {
              "tiers": [
                 {
                      "maximum_amount": "1000000.00",
                      "bps": 125,
                      "per_unit_maximum": "19.00"
                 },
                {
                      "maximum_amount": null,
                      "bps": 115,
                      "per_unit_maximum": "4.00"
                  }
              ]
          }
          ...
      }

      Tiered BPS pricing​

      Tiered BPS pricing specifies BPS parameters in a graduated manner, where an event's applicable parameter is a function of its marginal addition to the period total. Similar to tiered pricing, the BPS parameters of a given event depends on the tier range that it falls into, where each tier range is defined by an upper and lower bound. For example, the first few payments may have a 0.8 BPS take-rate and all payments after a specific volume may incur a take-rate of 0.5 BPS each.

          ...
          "model_type": "tiered_bps",
          "tiered_bps_config": {
              "tiers": [
                 {
                      "minimum_amount": "0",
                      "maximum_amount": "1000000.00",
                      "bps": 125,
                      "per_unit_maximum": "19.00"
                 },
                {
                      "minimum_amount": "1000000.00",
                      "maximum_amount": null,
                      "bps": 115,
                      "per_unit_maximum": "4.00"
                  }
              ]
          }
          ...
      }

      Matrix pricing​

      Matrix pricing defines a set of unit prices in a one or two-dimensional matrix. dimensions defines the two event property values evaluated in this pricing model. In a one-dimensional matrix, the second value is null. Every configuration has a list of matrix_values which give the unit prices for specified property values. In a one-dimensional matrix, the matrix values will have dimension_values where the second value of the pair is null. If an event does not match any of the dimension values in the matrix, it will resort to the default_unit_amount.

      {
          "model_type": "matrix"
          "matrix_config": {
              "default_unit_amount": "3.00",
              "dimensions": [
                  "cluster_name",
                  "region"
              ],
              "matrix_values": [
                  {
                      "dimension_values": [
                          "alpha",
                          "west"
                      ],
                      "unit_amount": "2.00"
                  },
                  ...
              ]
          }
      }

      Fixed fees​

      Fixed fees are prices that are applied independent of usage quantities, and follow unit pricing. They also have an additional parameter fixed_price_quantity. If the Price represents a fixed cost, this represents the quantity of units applied.

      {
          ...
          "id": "price_id",
          "model_type": "unit",
          "unit_config": {
             "unit_amount": "2.00"
          },
          "fixed_price_quantity": 3.0
          ...
      }
      oneOf

      object

      The Price resource represents a price that can be billed on a subscription, resulting in a charge on an invoice in the form of an invoice line item. Prices take a quantity and determine an amount to bill.

      Orb supports a few different pricing models out of the box. Each of these models is serialized differently in a given Price object. The model_type field determines the key for the configuration object that is present.

      Unit pricing​

      With unit pricing, each unit costs a fixed amount.

      {
          ...
          "model_type": "unit",
          "unit_config": {
              "unit_amount": "0.50"
          }
          ...
      }

      Tiered pricing​

      In tiered pricing, the cost of a given unit depends on the tier range that it falls into, where each tier range is defined by an upper and lower bound. For example, the first ten units may cost $0.50 each and all units thereafter may cost $0.10 each.

      {
          ...
          "model_type": "tiered",
          "tiered_config": {
              "tiers": [
                  {
                      "first_unit": 1,
                      "last_unit": 10,
                      "unit_amount": "0.50"
                  },
                  {
                      "first_unit": 11,
                      "last_unit": null,
                      "unit_amount": "0.10"
                  }
              ]
          }
          ...

      Bulk pricing​

      Bulk pricing applies when the number of units determine the cost of all units. For example, if you've bought less than 10 units, they may each be $0.50 for a total of $5.00. Once you've bought more than 10 units, all units may now be priced at $0.40 (i.e. 101 units total would be $40.40).

      {
          ...
          "model_type": "bulk",
          "bulk_config": {
              "tiers": [
                  {
                      "maximum_units": 10,
                      "unit_amount": "0.50"
                  },
                  {
                      "maximum_units": 1000,
                      "unit_amount": "0.40"
                  }
              ]
          }
          ...
      }

      Package pricing​

      Package pricing defines the size or granularity of a unit for billing purposes. For example, if the package size is set to 5, then 4 units will be billed as 5 and 6 units will be billed at 10.

      {
          ...
          "model_type": "package",
          "package_config": {
              "package_amount": "0.80",
              "package_size": 10
          }
          ...
      }

      BPS pricing​

      BPS pricing specifies a per-event (e.g. per-payment) rate in one hundredth of a percent (the number of basis points to charge), as well as a cap per event to assess. For example, this would allow you to assess a fee of 0.25% on every payment you process, with a maximum charge of $25 per payment.

      {
          ...
          "model_type": "bps",
          "bps_config": {
             "bps": 125,
             "per_unit_maximum": "11.00"
          }
          ...
       }

      Bulk BPS pricing​

      Bulk BPS pricing specifies BPS parameters in a tiered manner, dependent on the total quantity across all events. Similar to bulk pricing, the BPS parameters of a given event depends on the tier range that the billing period falls into. Each tier range is defined by an upper bound. For example, after $1.5M of payment volume is reached, each individual payment may have a lower cap or a smaller take-rate.

          ...
          "model_type": "bulk_bps",
          "bulk_bps_config": {
              "tiers": [
                 {
                      "maximum_amount": "1000000.00",
                      "bps": 125,
                      "per_unit_maximum": "19.00"
                 },
                {
                      "maximum_amount": null,
                      "bps": 115,
                      "per_unit_maximum": "4.00"
                  }
              ]
          }
          ...
      }

      Tiered BPS pricing​

      Tiered BPS pricing specifies BPS parameters in a graduated manner, where an event's applicable parameter is a function of its marginal addition to the period total. Similar to tiered pricing, the BPS parameters of a given event depends on the tier range that it falls into, where each tier range is defined by an upper and lower bound. For example, the first few payments may have a 0.8 BPS take-rate and all payments after a specific volume may incur a take-rate of 0.5 BPS each.

          ...
          "model_type": "tiered_bps",
          "tiered_bps_config": {
              "tiers": [
                 {
                      "minimum_amount": "0",
                      "maximum_amount": "1000000.00",
                      "bps": 125,
                      "per_unit_maximum": "19.00"
                 },
                {
                      "minimum_amount": "1000000.00",
                      "maximum_amount": null,
                      "bps": 115,
                      "per_unit_maximum": "4.00"
                  }
              ]
          }
          ...
      }

      Matrix pricing​

      Matrix pricing defines a set of unit prices in a one or two-dimensional matrix. dimensions defines the two event property values evaluated in this pricing model. In a one-dimensional matrix, the second value is null. Every configuration has a list of matrix_values which give the unit prices for specified property values. In a one-dimensional matrix, the matrix values will have dimension_values where the second value of the pair is null. If an event does not match any of the dimension values in the matrix, it will resort to the default_unit_amount.

      {
          "model_type": "matrix"
          "matrix_config": {
              "default_unit_amount": "3.00",
              "dimensions": [
                  "cluster_name",
                  "region"
              ],
              "matrix_values": [
                  {
                      "dimension_values": [
                          "alpha",
                          "west"
                      ],
                      "unit_amount": "2.00"
                  },
                  ...
              ]
          }
      }

      Fixed fees​

      Fixed fees are prices that are applied independent of usage quantities, and follow unit pricing. They also have an additional parameter fixed_price_quantity. If the Price represents a fixed cost, this represents the quantity of units applied.

      {
          ...
          "id": "price_id",
          "model_type": "unit",
          "unit_config": {
             "unit_amount": "2.00"
          },
          "fixed_price_quantity": 3.0
          ...
      }
    • ]
    • ]
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