> ## Documentation Index
> Fetch the complete documentation index at: https://docs.withorb.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Essential dunning

Orb provides essential dunning capabilities help you recover revenue from failed payments and overdue invoices in an automated way to scale your collections efforts.

If [auto collection](https://docs.withorb.com/invoicing/payments#auto-collection) is enabled and the invoice cannot be collected for the configured payment method, Orb will automatically retry the charge after 1, 4, and 9 days from the initial payment attempt. If the final attempt does not succeed, Orb sends a [payment failure email notice](https://docs.withorb.com/invoicing/invoice-delivery#email-types).

Orb also retries payments intelligently when they're most likely to succeed. If the linked customer at the payment gateway does not have a payment method set, Orb will not attempt to create a dunning schedule. However, any time a payment method is initially set, or updated upon exhaustion of a previous dunning schedule, Orb will immediately try to collect on the invoice.

<img src="https://mintcdn.com/orb-9bba378a/vUadZmnGbDSG5QHh/images/essentialdunning.avif?fit=max&auto=format&n=vUadZmnGbDSG5QHh&q=85&s=96310184cbf135bc001dee72b9a7206d" alt="Essentialdunning Avi" width="1650" height="1056" data-path="images/essentialdunning.avif" />

### Getting started

In Settings > Invoices, ensure you have enabled Orb to send invoice emails, and retry failed payments.

<img src="https://mintcdn.com/orb-9bba378a/vUadZmnGbDSG5QHh/images/essentialdunningsettings.png?fit=max&auto=format&n=vUadZmnGbDSG5QHh&q=85&s=31f09e9cd61352fbccecdb5773c5af1a" alt="Essentialdunningsettings Pn" width="2924" height="1594" data-path="images/essentialdunningsettings.png" />
